Privacy Policy

PRIVACY POLICY

Data Controller

Imperios Company LLC operates Savio and is responsible for data processing under GDPR and UK GDPR frameworks.

Data Collected

We may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment-related metadata (processed securely via Shopify Payments)
  • IP address and browsing behavior

Purpose of Data Use

Data is used for:

  • Order processing and fulfillment
  • Customer support
  • Fraud prevention and chargeback protection
  • Legal compliance
  • Marketing (only with consent where required)

Legal Basis (GDPR)

  • Contractual necessity (order fulfillment)
  • Legal obligation
  • Legitimate interest (fraud prevention, service improvement)
  • Consent (marketing communications)

Data Sharing

We may share data with:

  • Shopify Payments
  • Payment processors
  • Logistics partners
  • Fraud prevention services

We do not sell personal data.

Data Retention

Data is retained only as long as necessary for legal, tax, and operational purposes.

User Rights

EU/UK users may request:

  • Access to personal data
  • Correction of data
  • Deletion (“right to be forgotten”)
  • Data portability
  • Restriction of processing

Requests are processed within legally required timeframes.

Cookies

Cookies are used for:

  • Checkout functionality
  • Analytics
  • Fraud prevention
  • Site performance

Users may disable cookies via browser settings, though functionality may be affected.